A complete AI support service that represents your business and responds to customer questions and requests efficiently.

One inbox for all your customer channels…
AI replies on your behalf.

OwlRespond gathers incoming messages from WhatsApp, Telegram, website chat, email, and more into one workflow. It replies automatically with accurate answers grounded in the information you provide. It can discuss, recommend, compare, and handle practical actions such as appointment booking, online purchase guidance, and human handoff when needed.

This is not a basic auto-reply tool. It is an AI support layer that understands routine customer requests, reduces repetitive work, and helps you save time, effort, and money.

Our team keeps improving the service. Development is active.

How OwlRespond works

1

Collect incoming messages

We bring messages from your connected channels into one inbox. You can review and manage them from our operator tools.

2

Understand the request

We classify the request type—pricing, hours, services, booking, purchase intent, or handoff—and choose the right action.

3

Retrieve business knowledge (RAG)

When details matter, the system fetches the most relevant facts from your files and company data to reduce hallucinations.

4

Send a concise answer

The reply is written in the customer’s language, clearly and briefly, with a practical next step.

5

Execute useful actions

If the customer wants to book, buy, or continue with a real person, OwlRespond can support the flow and escalate immediately when confidence is low or direct contact is requested.

Supported channels

We connect the channels your business actually needs—and focus on replying to inbound messages only.

WhatsApp

Two paths are possible. Recommended: the official WhatsApp Cloud API for business. In restricted markets, a QR-based session can be used as a fallback at the customer’s own responsibility.

  • Automatic replies to incoming messages on the connected number.
  • You can disable the owl reply on a specific conversation manually or automatically.
  • Human operators can still reply even while AI is enabled.

Telegram

Connected through a Bot Token. It can work with private chats, groups, or channels depending on your setup.

  • Fast setup through BotFather.
  • Replies only on the bot or channel assigned to the service.
  • Human reply and AI pause are both supported.

Webchat

A live chat widget for your website.

  • Easy to install.
  • Useful for visitors who do not want to use messaging apps.

Email + more platforms

Email and social channels such as Facebook, Instagram, and TikTok are on the roadmap. We expand channels based on real market demand and practical use cases.

  • Steady, deliberate expansion.
  • Voice support can be added later if needed.
  • Current focus: fast, accurate customer support replies.

Knowledge (RAG): not generic replies, but your company’s information

Good source material produces good answers.

Business facts

Opening hours, prices, services, locations, cancellation rules, and similar information are managed from the control panel.

Files and links

Catalogs, service lists, FAQs, and process notes become searchable knowledge for the assistant.

Structured data

When needed, we can connect organized data such as products, stock, or appointment availability for even better answers.

Product guidance

The assistant can present details, compare options, and guide customers toward the purchase step, depending on your business model.

A fixed principle

The owl should not invent prices, addresses, or promises. If a fact is missing, it says so clearly, asks for clarification, or recommends escalation to a human operator.

Appointment booking (optional)

If your business depends on bookings, we make booking part of the conversation.

Book inside the chat

The assistant gathers the needed details, suggests available times, and confirms the booking so it appears immediately in the appointments app.

Manage the schedule

A clear interface for appointment management. Multiple staff members can book alongside the owl without conflicts.

Plans & pricing

Launch pricing for early customers. Exact limits can be tuned for your business profile.

Starter

$30 /month

For small businesses and a fast start.

  • Core channels (for example Telegram + Webchat/Email)
  • Sensible monthly limits (example: 2400 messages)
  • Knowledge base + FAQ
  • Appointment booking (optional)

Pro

$200 /month

For larger teams and more complex operations.

  • Larger limits + broader permissions
  • Website purchase integration + deeper customization
  • Priority support as agreed
  • Multilingual operation without rewriting all content

VIP (Custom)

$500+ /project

For companies and larger custom operations.

  • Needs analysis + tailored AI workflow design
  • API or website integration to execute services inside the conversation
  • May include custom website, backend, or app work

Note: a pay-as-you-go model is under development and may be added later either inside plans or as a separate option. Official WhatsApp/provider fees may remain outside the OwlRespond subscription, depending on country and provider policy.

Payment methods

Flexible options depending on the customer’s country and the subscription type.

Visa & Mastercard
USDT / USDC
PayPal
Bank transfer or local alternatives

Privacy & data security

We aim for practical security and legal clarity.

Clear principles

  • We do not intentionally inspect or exploit customer conversations.
  • Limited access may happen only when technically necessary, and with minimal scope.
  • We rely on reputable hosting, storage, and software components as much as possible.

An important note

Routine business conversations are not the right place for highly sensitive data. The service is intended for everyday questions about general services and products. Customers remain responsible for special-sensitivity data and legal compliance.

Read the short privacy policy

Launch in days — fully remote setup

You need a subscription, a prepared knowledge base, and the channels you want to connect.

1Choose a suitable plan and complete signup
2Add your core business details (hours, prices, services, address)
3Connect the channels you need (WhatsApp, Telegram, Webchat…)
4Prepare the detailed knowledge files for RAG
5Test replies, handoff rules, appointments, and customer flows
6Go live and keep improving

Ready to subscribe?

Go to the signup page or contact us first.

Contact us—or test the owl right now

Choose the channel that suits you: WhatsApp, Telegram, or website chat. This is the same service style you can activate for your own business.

Website chat

Fastest

Try the owl directly on the website, ask about the service, or start your subscription request.

WhatsApp

Popular

Message us on WhatsApp—ideal for quick contact from a phone.

Telegram

Bot

Talk through our Telegram bot: @owlrespond_bot.

The name story: why OwlRespond?

We tried to compress the idea into one short promise: knowledge that responds.

The owl = knowledge

The owl represents knowledge: the AI that knows your prices, services, appointments, and details—and uses that knowledge intelligently.

“I’ll respond”

OwlRespond sounds close to “I’ll respond”—a fast promise that someone is ready to answer the next message.

Your most active teammate

Imagine your team room. A message notification appears, and the owl—your energetic digital teammate—raises its wing and says: OwlRespond.

Frequently asked questions

Short answers to the most common questions.

Is OwlRespond a product or a service?
It is a service activated for your business and managed remotely. The apps and interfaces are parts of the system, not separate standalone products.
Do you send outbound marketing campaigns?
No. OwlRespond focuses on replying to inbound messages and does not run mass promotional campaigns.
What is the best WhatsApp option?
The recommended option is the official WhatsApp Cloud API. A QR-based session is only a fallback for restricted markets and remains the customer’s responsibility.
Does the AI invent facts?
No. Replies are grounded in your business data and knowledge files. If a fact is missing, the system asks for clarification or recommends human escalation.
Is pay-as-you-go available?
Not yet. The current model uses monthly plans. Pay-as-you-go is under development.